(UK) 07966 696 747 (US) 510 928 2711 [email protected]

Brook Cottage


Brook Cottage, Lower South Wraxall near Bradford on Avon and Bath.
Luxury self catering holiday cottage – sleeps 4.

Brook Cottage is a 17th century Grade 2 listed cottage located in the quiet and attractive village of Lower South Wraxall just 3 miles from Bradford on Avon, 6 miles from Bath and within easy distance of many local attractions. The Longs Arms pub is just a short walk across the fields to the upper village and free range eggs are available at the farm a short walk down the lane. You and your dog are welcome to walk the fields around the village and come back to a hot cup of tea at Brook Cottage.

This luxury holiday cottage is ideally positioned near Bradford on Avon, Bath and the Cotswolds. While providing a complete country experience, it is only a few miles by car from Bradford on Avon which contains many restaurants, pubs, shops and boutiques. Bath is also only a few miles away and it has become one of the most visited cities in England, which besides the famous historic baths also has a new pedestrian mall and excellent restaurants. Also close by is the famous 16th century village of Lacock as well as Avebury and Stonehenge. If you want to enjoy a country experience in a small village while still being close to all of these major attractions, then Brook Cottage is the place for you.

The holiday cottage is decorated and furnished to the highest standards throughout. Originally built as a farmer’s cottage in the 1600’s, Brook Cottage was modernized just last year and it has the latest kitchen appliances, a modern bathroom and the most up to date digital TV and WiFi. Yet it retains many period details.  Every room has beams – even the bathroom – and living room features a log stove in the inglenook fireplace and comfortable seating. On a cold winter evening the log stove warms the living areas to a pleasant temperature and the modern heating system takes care of the rest.

Brook Cottage also enjoys its own secluded and peaceful patio and gardens – perfect for alfresco dining during the summer months. So summer or winter we believe that you will find Brook Cottage to be a comfortable retreat from the hustle and bustle of urban life while retaining the amenities of a modern world.

We aim to make your stay in Brook Cottage as comfortable as possible and we extend a warm welcome to you and your dog. Our manager will be available to greet you and ensure that your visit is exactly what you want as we would love for you to return.

RELATED PROPERTY: BROOK COTTAGE is located adjacent to The OTTERY, which is a recently refurbished 18th century cottage. It has the same owners and is also a holiday let. So should you have need for additional space both properties could be let. http://www.theotteryuk.com/

DOWNSTAIRS: Open plan sitting room with log burning fireplace, separate dining area and fitted kitchen

UPSTAIRS: 2 bedrooms and bathroom. Brook Cottage features a spacious main bedroom with a sitting area, a lofty, beamed ceiling and built in clothes storage.  There are views of the countryside from both of the dormers.Bedroom 2 is smaller and the beds are two foot six but with more than adequate space for two people.NOTE: The stairs were built as part of the original cottage and are very steep. The cottage may not be suitable for the very elderly or the very young.
PARKING: Off-street parking is supplied with room for one car.

The cottage was recently remodeled and as part of that a new kitchen was installed and all of the utilities are new. A feature is an electric convection oven with induction cook top which keeps the charm of an Aga but is much easier to operate. It even has a warm front so you can dry your socks just like the original Aga! The kitchen is fully equipped and has a dishwasher plus a washer and separate dryer.  The kitchen comes nicely equipped with all of the modern utensils and cookware that you will need.All bath and hand towels, tea towels as well as electricity and gas for heating, lighting and hot water is included in the rental cost.  There is oil central heating that works well and the log burning stove is so efficient that you will need to bank it to keep the temperature from being too warm.The cottage is immaculately prepared for you and all beds are made prior to your arrival. A welcome pack provides some food essentials to get you started.There is a wonderful garden at the back of Brook Cottage that you can enjoy in good weather.

There is also plenty of fresh air to be had by walking down the lane with your dog to the open fields around South Wraxall, as well as past the farms to the pub.

Please use the following chart to guide you on our current availability. Please confirm the available dates by e-mailing [email protected] You can also contact our UK Manager, Clare Evans at 07739 986 216  or by email at [email protected] We can provisionally hold dates for a few days until you return the booking form and deposit.

Low Season

5 Jan - 2 Feb, 26 Oct - 14 Dec
  • £350 for 3/4 night stays.    3 night minimum

Mid Season

9 Feb - 23 Mar, 20 Apr - 18 May, 14 Sep - 12 Oct
  • £445 for 3/4 night stays.    3 night minimum

High Season

30 Mar - 13 Apr, 25 May - 22 Jun, 31 Aug - 7 Sep, 19 Oct, 21 - 28 Dec


29 Jun - 24 Aug

How to Book Brook Cottage

Please check to see if your dates are available. You can do this by looking at the availability chart. You may ask for more information or confirm your commitment to book for those dates by e-mailing [email protected]. You can also contact our UK Manager, Hannah Knights at 07966-696-747 or by email at [email protected] You may also reach Bob and Lindsay in the US at (001) 510 928 2711.

Note that we do also use a booking agent and to avoid double booking we must confirm with them before we take a booking. So it is important that once you decide you want to book, you email us immediately so that we can get that confirmation. We will inform you as soon as we receive that confirmation. Once you have received our confirmation you should send in the booking form, the booking deposit  of £150 and the security deposit of £150.

We can provisionally hold dates for a few days until you return the booking form and deposit.

For a booking form to print and post please click here.

For Terms and Conditions, scroll to bottom of page or click here


Contact Details: Contact: Kathleen Wallis or Bob Felton – US (001) 510 928 2711. You can also contact our UK Manager, Hannah Knights at 07966-696-747 or by email at [email protected]

Administration Address for Booking Forms & Correspondence:

Hannah Knights 6 Erneston (Note this is E r neston – the er it looks like an m) Crescent, Corsham, Wiltshire, UK SN139DH.


Please make out cheques to Kathleen Wallis


23-30 Dec 2016

Enjoyable stay in lovely, well equipped cottage whilst joining family for Christmas in Bradford-On-Avon.

I&J E & Millie (Cavalier King Charles Spaniel)

3 – 15 Dec 2016

We stayed in 1996 and re-discovered Brook Cottage in 2016. We stayed here in October for a week and loved it so much that we decided to return in December for two weeks. There is so much to see and do in the area but this time round we just decided to spend time relaxing in the cottage and the village. We will definitely be back in 2017.

R  London, UK

26 Nov – 2 Dec 2016

It is always so lovely to come and stay at The Ottery and Brook Cottage. We have a chance to catch up in with friends of the village and in the area. We also take care of any deferred maintenance items and meet with our managers to ensure our cottages are perfect for our guests use. Thank you all for joining us here and for your respect and care of these old ladies who have a long and interesting history here in the village.

Bob & Lindsay  Owners   Zephyr Cove, Nevada

18 – 25 Nov 2016

It was nice having everything including tea and biscuits on arrival. Thank you!! We had a lovely walk along the canal at Bradford-On-Avon. A day at Lacock using our National Trust card. So interesting! Only a few days break this time but we will be back!

S, A & S  UK

14-18 Nov 2016

Lovely cottage, everything to hand including tea and biscuits on arrival. Thank you. We will certainly enjoy a return visit. Only a few days break this time, we’ll be back.

I&L D and Bella – Wire Fox Terrier, Swanson, W. Wales

7-12 Nov 2016

Perfect spot for our honeymoon! Peace and quiet, charming cottage, beautiful scenery, lot to see and do, a great (and dog friendly) pub within walking distance (The Long’s Arms) and a pretty good theatre for November too! Discovering a beautiful part of the world neither of us has visited before.

N&J L and Wispa the dog. Cherry Burton, East York

28 Oct – 4 Nov 2016

Nothing could have been better. Thank you so much. It was a lovely week. The cottage is beautiful as is the village – just lovely. We really want to visit again so hopefully we will explore a little more next time.

L&L B, Warrington, Cheshire

21-24 Oct 2016

We stayed here as a base to attend a wedding at Luckman Park. Such a lovely cottage, warm, cozy with everything you need for a relaxing stay. I will recommend it to others.

G&J and Billie the Choc Lab, Stoke Newington, London

14-21 Oct 2016

Wonderful Stay. Thank you

T&H E and family, Engle ford Green, Surry

26-30 Sep 2016

A lovely warm week for the end of Sep – the downside we could not light the log burner as it was just not cold enough. We have really enjoyed staying here at Brook Cottage.

H&S P Knutsford, Cheshire

23-26  Sep 2016

Delightful cottage, cozy with lots of character. Thanks for the most welcome provisions.

R&M P Hargrove, North Hampshire

19-23 Sep 2016

Lovely cottage In a good location. We have enjoyed our stay here and appreciated the welcome hamper that Rural Retreats offers as part of its booking – but supplied by the manager.

M&E D, Basingstoke, Hampshire

20-27 Aug 2016

A lovely week in this beautiful cottage. Good weather always helps.

The B family and Murphey the Dog, Verwood, Dorset

8 – 19 Aug 2016.

We loved the character & atmosphere of this well renovated and restored cottage. Thanks for the goodies (tea, cookies, milk) and the warm welcome from the owners who were in residence at The Ottery next door, Bob & Lindsay.

K, S & D, S Neu-Ulm, Germany,

28 May – 4 Jun 2016.

A lot of thought has obviously gone into restoring this lovely old cottage. The end result is pretty successful! Thank you too, our housekeeper, everything so clean and tidy. Also to the lady gardener, such a lovely cottage garden, an absolute delight.  K, Suffolk,

9 – 14 Nov 2015

Lovely 4 days at Brook Cottage. Visited Bradford-on-Avon with River Avon and vistas all around.
J&C C Norfolk, UK

6 – 9 Nov 2015

Despite poor weather we’ve had a most enjoyable weekend celebrating Robin’s brother’s 90th birthday with all of his family in Bradford-on-Avon. The cottage, quaint and quirky, was lovely to come back to each evening.
J&R R, Belfast, Northern Ireland

30 Oct – 4 Nov 2015

Lovely stay
The P family New Malden, Greater London, UK

19 – 26 Oct 2015

Wonderfully relaxing short break. Loved the character and atmosphere of this lovely cottage. Beams and bed challenging for my tall husband but wouldn’t put us off from coming back.
H&B M Hornchurch, Essex

9 – 16 Oct 2015

This is our first time in a Holiday Property Bond cottage. If this is the standard of excellence we are very impressed! The antique and the new are beautifully blended together – it made our stay unforgettable.

Thank you
A&J B Wadhurst, E. Sussex

2 – 9 Oct 2015

Quirky, quaint and very special cottage. Comfortable and relaxing. So much to see and do. A week is simple not long enough. We spent a week in The Ottery a few years ago and now a week in Brook. Love them both. Thank you Hannah for all of the advice, goodies. We love this cute cottage.
R&C S   Balgavies Scotland

28 Sep – 1 Oct 2015

Our favourite cottage this trip! – packed with charm and comfort. With the Longs Arms and Great Chatfield as an added bonus. Thank you.
E&B P, M&I B Vancouver and Victoria, British Columbia, Canada

5 – 27 Sep 2015

Another great visit – but always good to stay and get the little maintenance items done to keep the high quality that we want for our cottages.
Bob & Lindsay Berkeley, CA

5 – 12 Sep 2015

It’s an obvious comment to make but it’s all been said before. We all enjoyed our all too brief week at Brook Cottage. A restful time, luck with the weather – only rain last night. Kept fairly local but filled everyday. Lovely to meet Bob & Lindsay.
M&D D and Foxy – Border Terrier.. Eastboume E/Sx

21 – 28 Aug 2015

A lovely quiet cottage has provided us with the space to rest between moves. So pleased that Brook Cottage was available for use at the last minute!
N&P F Corsham, Wiltshire


 9 Aug 2015
Just returned yesterday from Brook Cottage. We did have a wonderful stay and had nice weather. We
will promote the cottages in Belgium ….
C.P. Belgium

June 26 – July 3 2015

Just a quick message to say that we really enjoyed our residency at Brook last week. The weather was fantastic pretty much throughout our stay and the cottage basked like heaven in the sun. We will be booking again for sure.


18 – 24 June

Thank for the use of Brook Cottage. We adored it and kind of wish we had given more time to staying there, but as they say “all good things come to an end.” You have such a beautiful home in a beautiful area. I will certainly put something up Flipkey. We have a rental in Daylesford, Victoria so if you are ever back in Australia, please look us up (St Andrews Homestead). All the best and if we ever come back to England we will certainly stay again at Brook Cottage.

A lovely week in a comfortable, unique English cottage. The gardens are beautiful, the neighbours very friendly. We enjoyed our stay tremendously. Thank you. PS. Very much enjoyed ‘a river in Borneo.’
Perth, Western Australia. June 2015

22nd May 2015

A wonderful and relaxing week at Brook Cottage. Great walks from the doorstep with our two spaniels, Archie and Fly. We had everything we needed for a perfect week away. Thanks !

14th May 2015

An idyllic stay in a truly peaceful part of the country. The cottage is so quaint but with all ‘mod cons’ so the best of both worlds. Lovely days out and lovely days in. Wednesday pm in the garden just listening to the bird song was possibly my best holiday memory. Thanks to Bob & Lindsay and esp Hannah for making our stay perfect.

30 Apr – 9 May 2016

Thank all of you for your most kind comments. You can find them posted on our website with only your initials and home town – so no one can identify you. We love this area of England and especially Lower South Wraxall. We continue to spend time in both Brook Cottage and The Ottery and maintain them to the highest standard. We and our managers – Hannah and Clare – hope you enjoy the cottages and this wonderful part of England.

Bob Felton & Lindsay Wallis   Zephyr Cover, NV

24 Apr – 2 May   2015

We so enjoy both Brook Cottage and The Ottery. Some time we will be able to come over and enjoy this wonderful village and area – but the “To Do” lists grow whilst we are here! We hope all of you – our guests – enjoy these cottages and the loving care that we extend to them. Thank you – all of our guests – for your complimentary comments and for taking care of these wonderful old cottages! They deserve your use of them and your enjoyment of both the cottages and the village.

Bob and Lindsay


Berkeley, CA, USA 9 – 16 Mar 2015

A relaxing stay in this cozy cottage during a cold spell of weather. Thanks for a lovely visit.

3 – 9 March 2015

Another enjoyable few days enabling us to see our young grandson and our Labradors’ enjoyed themselves as well. Hopefully we’ll be back soon for our fourth visit!! This is a lovely cottage.

27 Feb – 3 Mar 2015

A lovely week with cold but sunny weather. No complaints about the cottage – everything worked perfectly. Thank you for letting us bring Jazzy. We enjoyed some beautiful walks on the canal. We found 2 cafes in Bradford that welcomed him and a lovely meal at the Muddy Duck – the Red Lion in Lacock both of which are dog friendly. Quiet and relaxing.

15 – 22 Feb 2015

Lovely week stay. Nice weather, lovely meal at The Swan in Bradford-on-Avon. Bridge café here is also very exciting. Bath is a great visit. Thank you for our lovely stay.

15 – 19 Jan 2015

A very enjoyable 4 nights stay in this beautiful cottage. Thank you for milk,   biscuits etc. Much appreciatled. A walk to Bradford-on-Avon VERY muddy and we took our lives into our hands walking back on the main road. Not advised! We shall be back – possibly in the summer time.

12 – 19 Jan 2015

We had a lovely time staying in the cottage and didn’t want to leave! It’s so cozy and we felt very much at home.Lovely cottage, very cozy with the log burner going. Interesting area – went to Bath twice and still plenty to do.

30 Dec 2014 – 5 Jan 2015

Cozy, cozy, cozy! Totally loved our stay in this pretty cottage. Our first visit home to England after 10 years in Australia – and Brook Cottage has been one of the highlights. Thanks Hannah for bringing candles on our first night when many houses in the village lost power.

22 – 29 Dec 2014

Thank you for a memorable Christmas in this picture book cottage. Hannah – thank you for keeping it so clean and homely. We loved the Xmas touches and have left a couple to add to the collection. We hope we will be back one day to enjoy this beautiful village once again.

12 – 19 Dec 2014

We’ll be back. Doggies love the cottage and garden too! Thank you Hannah! As usual a wonderful relaxing change.

6 – 12 Dec 2014

We can’t thank you enough for a delightful week in your fairy tale cottage. We could tell right away how much care and thought you have put into making the cottage so comfortable and quaint. A memory maker.

Nov 14, 2014
Only fair to give a good review to such a beautiful cottage and you all obviously look after it really well – we’ve had a whale of a time!

7 – 11 Nov 2014

Loved the cottage and the area. Hannah exceptionally helpful. Cottage cost atmosphere. Thanks Bob and Lindsay for the tips re walks for dog. So many fantastic pups nearby. Obviously Longs Arms (fantastic lamb pie!) for both lunch and dinner. Methuen Arms in Corsham was lovely (accepts dogs in front bar) wonderful been, roast hake and burger – village interesting. Tollgate (Hold) v nice. Lovely holiday, don’t want to go home! Would like to return but it is a long way from Yorkshire.

18 – 21 Oct 2014

Log burner is fine. We brought logs from home and it went well. Monday night at the Muddy Duck at Monkton Fairleigh. Straight up the hill with egg farm on your left. Just keep going very narrow one car width road. Pub comes up on your left about 2 – 3 miles. National Trust at Lacock – very nice with village too. We have run out of time – next time!

Oct 14 – 18, 2014

Second visit to Brook Cottage. Lovely. Came to see our son, wife and young grandson who now live in Trowbridge. Came with 3 Labradors, fantastic area for walking dogs. Cottage is delightful. We will be back. Lovely stay. Need more dishes.

Sep 8 – 10, 2014

Great well equipped cottage. Ideal location for us to explore a new area of the country. Love to come back in the future. Thanks again.

Aug 4 – 8, 2014

Picture perfect cottage!! We loved our stay here and could have spent much longer exploring this beautiful region. Thanks you!!!

25 July – 1 Aug, 2014

We don’t want to forget what if felt like to experience everything here so we will record each day. (Note – You have to read the two pages of comments in the visitor book which are all positive). Example: Arrived late and the Longs Arms agreed to feed us just after 9 PM – more blessings. Final blessing – comfy beds. Final comment by children: We had loads of fun and I personally spent morning hours curled up on the coach reading. Very comfy.

19 – 26 June

Lovely cottage, very comfortable and cozy, clean, the bed was VERY comfortable; shower lovely in fact could not complain about anything, Longs Arms was lovely & friendly. I was brought up in a hamlet so it brought back some happy memories. THANK YOU!!

2 – 9          May 2014

A lovely week, one day wet. Very comfortable cottage. Thermal bath at Bath. Lovely experience. Bradford-on-Avon lovely walks by the canal, lots to see. Everything we needed for a relaxing holiday.

25 Apr – 1 May, 2014

Really enjoyed it. Great Cottage. Good for lovely walks. Longs Arms across the fields – 10 mins – a must for supper. Thank you team.

4 – 11 Apr 2014

Great cottage! Loved the bedrooms. We also love the location because we could walk and get fresh eggs! Thanks! Beautiful cottage, very cozy, comfortable and sweet! The pub (Longs Arms) was very nice and had wonderful food. We all greatly enjoyed our stay at Brook Cottage and recommend going to longleaf safari park and the Roman Baths. Thank you!! Xxx

17 – 21 March 2014

A lovely few days for us. Caught the train in to Bath from BOA then a day trip to Stonehenge which was well worth the drive. Overall a beautiful cottage in lovely surroundings.

3 – 10 March 2014

Lovely stay. We had a great dinner at the Swan in BOA. So glad we went there with the hire car. Many thanks.

15 – 21 Feb 2014

Our first visit to this part of the country and a chance to catch up with our son and his family in Yate. It has been a lovely stay.

29 Nov – 6 Dec 2013

Again a really wonderful stay in this beautiful cottage. A kind of magic!! Doggies loved their big retriever friend opposite (from a distance only) as they are little Dachshunds!! We really love Bradford-On-Avon. The wood burner was great by the way. It is really civilized to return home with all clean clothes and without the usual pile of washing.

16 – 23 Nov 2013

We all enjoyed our stay at this lovely cottage, the log burner was used regularly and was very cozy – the dogs loved it!! Had fab days our and nice lunches in various pubs. Castle Combe and Lacock especially beautiful and worth the visit. Lots of lovely dog walks along the canal in Bradford and surrounding countryside. The Nestor Farm Shop down the road did the best Stilton ever. Will definitely recommend here to all our friends.

8 – 11 Nov 2013

It has been a delightful weekend, most comfortable and we have been particularly impressed by the attention to detail in this lovely old cottage. Thank you for the welcome call after arrival. We have managed a trip to Bath on the train and an exploratory walk by the canal in Bradford. The cottage is in a beautiful area.

1 – 8 Nov 2013

Thank you so much for sharing your beautiful cottage with us. We couldn’t have found anywhere more cozy and comfortable to spend a rather damp autumnal week. Had a wonderful Sunday lunch at the Longs Arms, highly recommended!

25 Oct – 1 Nov 2013

The cottage was everything we could have wished for and more – beautiful renovated without losing it original charm. We loved Bradford-On-Avon and really enjoyed the walks around the town. We are very sorry to be leaving and would love to come back some time.

8 – 12 Oct 2013

We had a lovely time here exploring the area. The cottage was a real treat and the welcoming wine and rock cakes much appreciated and both were gobbled up! The bath was terrific and the bed supremely comfortable – we both slept like logs. For us the age and authenticity of the cottage was what we were looking for; we loved the exposed beams and wooden floors. The kitchen was so well stocked.

5 – 8 Oct 2013

Lovely cottage, lovely setting, ideal for exploring the whole area. The little ones loved it and didn’t want to go back home!!!

8 Aug – 6 Sep 2013

Lovely cottage. Went next door to the South Wraxall Club – very convenient.

6 – 8 Aug 2013

We have spent a really nice time here in Brook Cottage. Everything is so cozy. We hope to come back again. Grazie e a presto!

2 – 6 Aug 2013

A lovely cottage in a wonderful location! We enjoyed our time here, exploring the beautiful countryside.

23 Jul – 30 Jul 2013

We spend a delightful week in Brook Cottage. The cottage met all of our expectations and more. The attention to detail couldn’t have been better. A lovely peaceful spot. It was lovely to renew our acquaintance with Bath. So much to do. Great food at the Plough. Enjoyed walks alongside the canal. Lacock was wonderful. Manager was very helpful and we took her advice and took the train to Bath – stress free!

7 – 11 Jul 2013

Such a lovely and cozy cottage. We’ve enjoyed our 5 day stay at Brook very much. The weather was brilliant so we spent a lot of time in the nice garden. The walks with our dog through the country around South Wraxall were fantastic. Nice little village. After a one week stay in the North Cotswolds’ we really enjoyed the south of this area.

21 – 28 Jun 2013

We so enjoyed staying at this lovely cottage! It was just enough modernization for comfort but retained the old world charm. The garden is beautiful at this time of year and the weather has allowed many walks and visits to homes and gardens in this area. The eggs at the Home Farm down the lane are wonderful.

17 – 24 May 2013

We have enjoyed staying here both from the cottage and there being so much to see and do in the area. This is certainly the oldest and “creakiest” cottage what have stayed but a pleasant combination of age and Hi-Tec.

3 – 10 May 2013

Lovely cottage, enjoyed sitting in the garden early evening watching the sunset. Perfect location for visiting Bath, Bradford, Lacock and very interesting historical sites. Lovely walk down the lane. Walked to Longs Arms for a meal. All in all a lovely holiday, good weather and perfect setting. Would recommend this cottage. Thank You.

22 – 29 Apr 2013

Great stay, beautiful part of the country. Our little boy loved the steam and walking round and round and round the cottage. We will certainly cone back one day soon.

15 – 19 Mar 2013

A comfortable cottage well situated for exploring the country side.

1 – 8 Mar – 2013

Wonderful cottage with lots of modern amenities but without loss of the 17th century charm.

14 – 21 Feb 2013

Enjoyed staying in this lovely old cottage but was a bit chilly at times in the lounge. Great when the fire was burning. Lovely comfy bed and very quiet surroundings for a relaxing stay. Wifi useful too.

1 – 4 Feb 2013

Beautiful cozy warm cottage. All that we hoped for – a kick back and relax break – Dogs loved it too.

25 Jan – 1 Feb 2013

Perfect cottage. Loved everything about it.

20 Dec 2012 – 9 Jan 2013

The “PERFECT” holiday cottage!! Very convenient for visiting family and friends and Bradford-On-Avon, Bath etc. We were frequent visitors of the Longs Arms which had good beer and delicious food – very welcoming and friendly patrons. We will definitely be back!!!



Terms and conditions of booking Brook Cottage, Lower South Wraxall.
The contract between the client and the proprietor shall be made, subject to the following conditions:
  1. Brook Cottage is let on a short-term holiday let, for the period specified on the booking confirmation, for the maximum number of persons specified. (4).
  2. No smoking is permitted on the premises. We allow up to two well behaved dogs which are limited to the downstairs and are requested to not be allowed on the furniture. The cost per dog per week is £30. Contravention will mean an extra charge levied, to thoroughly clean the property and furnishings (in excess of £250)
  3. The period of hire shall be from 4.30pm on the day of arrival and shall end at 10.00am on the day of departure.
  4. Any cancellation made by the client for whatever reason, shall be in writing and sent by email to Kathleen Wallis or Bob Felton.  The full balance is payable and your deposit is not refundable, unless we can re-let the property.  If we can re-let, for the full duration of your cancelled stay, we will refund your deposit and balance, minus £50 administration.  However, we recommend you take holiday cancellation insurance.
  5. The client takes full responsibility for the property and must take all reasonable and proper care of its furniture, pictures, ornaments, fittings and effects, whether in or on the property and leave them in the same clean and tidy condition at the end of the hire period as at the beginning.
  6. Any damage or breakages caused must be paid for, after consultation with the owner as to the extent of damage or items broken.  Items broken will be charged at the replacement cost but any damage to the fabric of the building, or furnishings will be quoted for by an independent source. A £150 security deposit shall be submitted, to be returned within 7 days of the end of the let.
  7. Complimentary WIFI is only for email and internet access. WIFI is not for gaming or streaming of movies and the like. If WIFI is used for these purposes, there will be an additional charge to cover the extra cost.
  8. Duty of care – Brook Cottage is maintained to a very high standard.  In the event of a breakdown of any equipment, a repair or replacement will be found/fitted within 24 hours where possible and within 3 working days maximum.  We are not responsible for any loss of enjoyment arising from the loss of use of any service or item within the specified time limit.
  9. The client and members of their party cannot hold the owners or their representatives, liable for any injury sustained or any loss or damage to any belongings during their stay at Brook Cottage.
  10. We reserve the right to enter the property at any reasonable time, for the purposes of inspection or to carry out necessary repair or maintenance but undertake to advise the client of such a need as it arose, prior to entering the property.
  11. We reserve the right to refuse any booking and in exceptional circumstances  to cancel, modify or alter arrangements made for the client, but will refund any monies already paid.
  12. Your booking assumes acceptance of these conditions in full.
  13. In case of any dispute the Law of England shall apply.

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